Redundancy protection is clearly a very sensible purchase in these days of rapidly rising unemployment, when very few jobs can be considered safe and secure. Like any payment protection insurance, however, it is important to know what it is that you are buying and that it is purchased at a competitive market rate.
The problem with the way this type of insurance has been widely sold in the past, however, is that it has invariably been packaged together with accident and sickness insurance. In itself, that would have been no bad thing, but for the fact that customers were frequently given inadequate information about the product and, when buying it from lenders who had also arranged a loan or other credit, found themselves paying considerably over the market price for the cover obtained. As a result of such mis-selling thousands of customers have been sold inappropriate insurance, insurance for which they are ineligible and insurance which they could have bought far from cheaply from an independent insurance provider.
One of the best known of the independent providers is British Insurance, whose managing director, Simon Burgess, says: “At last, the regulators appear to be tackling the past problems of mis-selling and are on the verge of forcing all providers of insurance payment protection insurance to ensure that their customers know just what they are buying and at what price.
What Simon is referring to is a set of rules recently proposed by the Competition Commission to ensure fair trading in what is an inherently very useful and potentially indispensable insurance product. The proposals are currently in a consultation phase, but the Commission hopes that they will implemented during the course of 2009.
When adopted, the new rules will require all providers of reduction protection – and, indeed, any form of payment protection insurance – to provide the customer with a detailed, personal quote that explains just what is covered and at what price in terms of the premiums payable. It will no longer be permissible, for example, to sell “single premium” insurance – where the premium in the past has often been added by the lender onto the total price of the loan, thus not only obscuring its true price but also resulting on interest being added to the premium cost as well as the cost of the loan.
In future, those finance companies involved in arranging loans or credit will be disbarred from selling any related insurance protection within 14 days of arranging the loan. This will give customers an opportunity to shop around for more appropriate and more competitively-priced products and, so, stimulate further competition in the market. Additional rules are also designed to ensure a far greater transparency and the provision of better information about the product to consumers.
The new code proposed by the Competition Commission is designed to bring the whole of the industry into line with the practices already operated by the independent providers and should ensure that customers are given a far clearer picture of just what they are buying and at what cost. Given the upsurge in interest in redundancy protection brought about by the soaring unemployment figures, such transparency is certain to be welcomed by the insurance-buying public.